Legal

Terms of Service

By using our website and purchasing from us, you agree to the following terms and conditions. Please read them carefully.

This website is operated by Kraft House Creations — Kantha House. Throughout this site, "we", "us" and "our" refer to Kraft House Creations — Kantha House. By visiting our site and/or purchasing from us, you agree to be bound by these Terms of Service. These terms apply to all users of the site, including browsers, customers, merchants and contributors of content.

Our store is hosted on Shopify Inc., which provides our e-commerce platform.

1

Online store terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or that you have provided consent for any minor dependents to use this site.

  • You may not use our products for any illegal or unauthorised purpose
  • You must not violate any laws in your jurisdiction, including copyright laws
  • You must not transmit any worms, viruses or destructive code
  • A breach of any of these Terms will result in immediate termination of your access
2

General conditions

We reserve the right to refuse service to anyone for any reason at any time. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell or resell any portion of the Service without express written permission from us.

3

Accuracy, completeness and timeliness of information

We are not responsible if information on this site is not accurate, complete or current. Material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. We reserve the right to modify the contents of this site at any time.

4

Modifications to the service and prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice. We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

5

Products and services

Certain products may be available exclusively online and may have limited quantities. We have made every effort to display product colours accurately, but cannot guarantee that your monitor's display will be accurate.

Returns are subject to our Return & Refund Policy. We reserve the right to limit sales of products to any person, geographic region or jurisdiction, and to discontinue any product at any time.

6

Accuracy of billing and account information

We reserve the right to refuse any order. We may limit or cancel quantities purchased per person or household. You agree to provide current, complete and accurate purchase and account information for all purchases and to promptly update your account information as needed.

7

Optional tools

We may provide access to third-party tools which we do not monitor or control. These tools are provided "as is" without any warranties. Any use of optional third-party tools is entirely at your own risk and discretion.

8

Third-party links

Our Service may include links to third-party websites. We are not responsible for the content or accuracy of third-party sites and do not warrant their content. Any transactions with third parties are solely between you and that third party. Please review their policies carefully.

9

User comments, feedback and submissions

If you send us creative ideas, suggestions or other submissions, you agree that we may use them without restriction. You are solely responsible for the accuracy of any comments you post. We may remove content we determine to be unlawful, offensive or otherwise objectionable.

10

Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

11

Errors, inaccuracies and omissions

There may occasionally be information on our site that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions or availability. We reserve the right to correct any errors and to change or update information or cancel orders at any time without prior notice.

12

Prohibited uses

You are prohibited from using the site or its content for:

  • Any unlawful purpose or to solicit others to perform unlawful acts
  • Violating any international, federal or local regulations or laws
  • Infringing upon our intellectual property rights or those of others
  • Harassing, abusing or discriminating against any person or group
  • Submitting false or misleading information
  • Uploading or transmitting viruses or malicious code
  • Collecting or tracking the personal information of others
  • Spamming, phishing or scraping
  • Any obscene or immoral purpose
  • Interfering with or circumventing the security features of the Service
13

Disclaimer of warranties & limitation of liability

We do not guarantee that our Service will be uninterrupted, timely, secure or error-free. The Service and all products are provided "as is" and "as available" without any warranties of any kind.

In no case shall Kraft House Creations — Kantha House be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive or consequential damages arising from your use of the Service. Our liability is limited to the maximum extent permitted by law.
14

Indemnification

You agree to indemnify and hold harmless Kraft House Creations — Kantha House and its employees, agents and contractors from any claim or demand arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

15

Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in full effect.

16

Termination

These Terms are effective unless and until terminated by either you or us. If you fail to comply with any provision of these Terms, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination.

17

Entire agreement

These Terms of Service and any policies posted by us on this site constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements between you and us.

18

Governing law

These Terms of Service shall be governed by and construed in accordance with the laws of the United Kingdom.

19

Changes to terms of service

We reserve the right to update, change or replace any part of these Terms at any time by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

20

Contact information

Questions about these Terms of Service should be sent to:

  • Email: shopkhcuk@gmail.com
  • Phone: 07438411028
  • Address: 60 Spelthorne Lane, Ashford TW15 1UH, United Kingdom

Questions about our terms?

We're happy to clarify anything. Get in touch with our team.

Contact us
Last updated: June 2026  ·  Kraft House Creations — Kantha House