Easy returns — no stress

You have 30 days from the date you receive your item to request a return. After this window, unfortunately we are unable to accept returns.

To be eligible for a return, your item must meet all of the following conditions:

• Unused and unworn — in the same condition as when you received it
• All original tags still attached
• In its original packaging
• Accompanied by your receipt or proof of purchase

If your return is approved, your refund will be processed to your original payment method within 10 business days.

Please allow additional time for your bank or credit card company to post the refund — this can take a few extra days depending on your provider.

Please inspect your order as soon as it arrives. If your item is defective, damaged or incorrect, contact us immediately so we can resolve the issue.

• Take photos of the damage or incorrect item
• Email us at shopkhcuk@gmail.com with your order number and photos
• We will assess the situation and arrange a replacement, refund or exchange as appropriate

The following items cannot be returned:

If you're unsure whether your item is eligible for return, contact us before sending anything back.

We don't offer direct exchanges. If you'd like a different item, the quickest way is:

• Return your original item following the return process above
• Once the return is accepted, place a new order for the item you'd like instead

This ensures you get the new item as quickly as possible rather than waiting for an exchange to be processed.

If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days of receipt, without giving any reason.

The item must still meet the same return conditions — unused, with original tags and packaging. Please contact us to initiate the return process.